HDFC Bank
Complaint against HDFC Loan department Reference no for Loan: - 18677926

Dear Team,

Pls Try help me 1st thing bank give me eligibility to apply personal loan after applied this he get rejected my application to put wrong information in my account…

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From: UPENDRA KUMAR (DEL) [mailto: upenkumar4@gmail.com]

Sent: 26-04 1:05 PM

To: customreservices.cards@hdfcbank.com; HDFC Bank Support; loansupport@hdfcbank.com; customer_service@hdfcbank.com

Cc: upenkumar@live.com; upendra kumar; UPENDRA KUMAR

Subject: Re: Complaint against HDFC Loan department Reference no for Loan: - 18677926

Hello All,

This is being information to all of you I m upendra kumar one of the HDFC bank account holder since last 3 to

4 year, according to my account history or my transaction history HDFC Bank is approved 1.64 lac Personal Loan in my account, after that I make a call on customer care to get more information about this after that some one jitin who called up me and provide me information about loan product, after that I was applied for 1 lac Personal loan and provide my all document salary slip (10. 6 K), PAN Card, latest mobile phone bill, after submitted the all document he confirm me there is no any issue to approved you P.L, after his confirmation my verification done positively in 5 to 4 days, but after the last verification call 25th April my loan was rejected with the remark of (Credit due to credit cards bad match not payment up to the mark call you with in 30 mints) I don’t understand why the loan department was reject my application where as I was shared all information positively to jitin (Sales person), I have a HDFC platinum credit and I was take a cash on call loan against them then at that time he confirm me there is no any issue bcoz we did not match any cases against credit card, but at the time of rejection my approval was rejected to put my bad credit card history ….

I want to highlight my points…

1. At the time of providing complete information why agent not give me complete information

2. I have submitted my salary slip of 10.6k but in bank history it was shown 10k.

3. if I m not qualify for the loan then why bank give me offer ..

4. Why bad credit card history was put in my account where as credit card department said you have the good credit card history.

5. Pls do confirm my loan will be approved or no…??

Information: &

HDFC Account no:- 0248150038483

HDFC credit card no: - 4617863000860807

Reference no for Loan: - 18677926

Sales R.M :- Amit Prashar

Thanx & Regards

Upendra Kumar

Mobile :- 91-9999901328

:- 91-9999902383

E - Mail: Upenkumar4@gmail.com

The Great Alexander said:’’’I never take right Decision’’’’

‘’’’ I take the Decision and make it Right.’’’’

That is called Attitude

"

On Mon, Apr 25 at 6:09 PM, UPENDRA KUMAR (DEL) wrote:

FYI

&&&- Forwarded message &&&-

From: UPENDRA KUMAR (DEL)

Date: Mon, Apr 25 at 5:04 PM

Subject: Re: Credit card No:-4617863000860807 Upendra kumar

To: amit.prashar@hdfcbank.com, i.adlakha@gmai.com

Cc: upenkumar@live.com, UPENDRA KUMAR

Also Pls Refer the credit card statment...

Thanx & Regards

Upendra Kumar

Mobile :- 91-9999901328

:- 91-9999902383

E - Mail: Upenkumar4@gmail.com

The Great Alexander said:’’’I never take right Decision’’’’

‘’’’ I take the Decision and make it Right.’’’’

That is called Attitude

"

On Mon, Apr 25 at 4:46 PM, UPENDRA KUMAR (DEL) wrote:

Hi Jitin,

As Discussed over the phone Pls find My Creadit card No :-4617863000860807, and confirm...

--

Thanx & Regards

Upendra Kumar

Mobile :- 91-9999901328

:- 91-9999902383

E - Mail: Upenkumar4@gmail.com

The Great Alexander said:’’’I never take right Decision’’’’

‘’’’ I take the Decision and make it Right.’’’’

That is called Attitude

"

Company: HDFC Bank
Country: India
State: Delhi
City: New Delhi

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