HDFC Bank
Misbehaving
- 12-20-2011
- 304
Your Executives Contact Details:
Branch: Kandivali (Mumbai)
Sanjay : 09702143765 (Annoying Person)
Pratab : 9987952182 (Senior seems to be good gentlemen & he knows very well that hows to
behave with customers).
Want to know how HDFC customer Support is: Here it is:
Some Representative named Sanjay was calling me on my cell on 16th dec about my Loan EMI
& unfortunately I forgot my mobile at my home desk so very obvious not being answered to that
calls, in night same day when i camed at home, i got to see 70 misscalls & blackmailing SMS
on my cell, also not even this sanjay started calling to my friends number which I am
completely unaware about that, next day i started receiving calls from my friends & reporting
me that as got called from HDFC bank, which is completely annoying to me now, I dont know who
is Customer in this situtation, either me Customer or Sanjay, & got to know this is how HDFC
serves their Customer, I called it as pathetic service.
Next day morning 10:15am I answered Sanjay's Call & i asked a very simple question to him why
did you text me which is seems to be blackmailing to me, not even this, infact Sanjay was
laughing at me when m asking this question & So simply I asked to sanjay, i can't talk to
person like you any more, that really irritating me, let me talk to your Senior, he is not
responding at that moment for a minute, & later on i told him call me if you allow me to talk
to your senior & then got call again in next 2 minutes & finally a long missbehaving
conversation from sanjay, then I spoke to his senior Person who's Name is Pratab from the
same branch Kandivali (Mumbai), Pratab is gentle in talk & he understand the situtation & he
aggred that what Sanjay did is completely Wrong, & Pending EMI is paid on same day 17th Dec
2012 & before ending call Pratab said we will take some action on Sanjay for sure.
I dont know what action you & your team can take on him, but one thing is clear that I not
happy to continue my account in HDFC any more (Dont worry before closing this account I'll
pay every single penny which I took from HDFC as LOAN) & Not even this i'll not suggest to
anyone to prefer HDFC bank for Banking.
because I dont know is their a tracking system to track such pathetic misbehaving Executives
like Sanjay. & their are more chances to have such kind of uneducated & illitrate peoples
working in your HDFC Bank to serve worst Costomer care experience.
If possible I would like to share this worst experience over Web with everyone (I am ready to
do SEO to get listed in top list of HDFC search, so max. people will come to know about
this.)
Its really hurts because
I am being paying EMI's since from last more than one year. (Never had experience worst than
this)
I am Not happy at all.
Please Call to Pratab for confirmation, If you think this is a SPAM or Fake.
Its my pleasure to talk to senior person who's reading this mail about this misbehaviour
Issue.
Thank You.
Your Customer
Ganesh Devre
7795127795
ganeshdevre@gmail.com
LET C M Vasudev knows about his company support team.
& I personally feels that Sanjay must face some good lessons as Punishment.
Company: HDFC Bank
Country: India
State: Maharashtra
City: Mumbai City