HDFC Bank Credit Card Division
Complaint against Ms. Isha, CAC

Sir,

With regard I have to inform you that on pursual of my bank statement, I found that Rs. 772.10 were dedected from my saving bank account No. 00891050040229. Immediately, I contacted the custmer service, HDFC Bank, Credit Card Division telephonically and requested that once the issuance of Credit Card is free from all charges then why the said amount has been deducted from my saving account. The customer care service issured that the amount will be redeposited / credited to my saving account.

But to my dismay the said amount has not been credited back to my account till date. Today, when again made a telephone call to the custmer care service and talk to Ms. Isha, CAC, and she told me that the aforesaid amount could be transferred back to my account only in case I put a written request and her behaviour was totally uncalled for.

You, are, again requested to refund the said amount to my account and it is, further requested to cancel my credit card No. - 5176351000130512 classic custmer (R.P. Sharma, D.O.B. 15.02.1956). Repeat cancel the CREDIT CARD IMMEDIDATELY.

THANKING YOU.

Yours Sincerely,

Sd/-

(R.P. Sharma)

43, ITI Staff Qtrs, Sunlight Colony,

New Delhi -110 014

Company: HDFC Bank Credit Card Division
Country: India

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