HDFC Bank
NON RECIEPT OF CHEQUE BOOK

I had applied for a cheque book, online. For which the bank had despatched it on 13.09.11 (I got the message). But till date I had not recieved it. On confirming it from the phone banking on 22.09.11, they infoirmed me that it had returned undelivered, and I may got it from my Home Branch. I had also lodged a complaint for the same at that time, whose ref. no. is DELC0311105108. But till date neither I have recd. the Cheque book nor any reply from the bank.

Now, I have to deposit an Electricity bill for an amount of Rs.26, 870/- whose last date is 28.09.11 and I am having a balance of over Rs.1 Lakh in my A/c. But I am unable to deposit it. Today on 26.09.11, by asking with the my branch manger, I request him to make me a favour, to issue me a Pay Order in the name of N.D.P.L.for the same amount of Elec. Bill, which I am showing him. So that I can meet out my liability and avoid any penalty or Disconnection. But, he refused to do so and inform me that the bank had got Negative RTO and cannot issue it.

Now, please inform and help me, what to do.

Company: HDFC Bank
Country: India
State: Delhi

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