ICICI
Providing fake information and sold thier policy

Last year augest, i got a call from prudential executive tele caller and told me we are providing the Icici prudential insurance as a offer of credit card. And also he has mentioned, no need to pay for this policies and we have just hold the amount from the credit limit. But without my knowledge they have debit the amount 6, 500 from my credit card account. I was not aware of that because i have not use that credit card and afetr some time i got one SMS from ICICI "Your credit card has blocked". But now i ahve come to known my outstanding amount is increased upto 17, 500 today. How i should to responsible. Its a fault from the Prudential telecaller. He was providing fake information to sold thier products. So ihave contaced the customer care (Both Credit card team and Prudential team), . They are not reponding properly. I have suggested to both the team involve directly and resolve this issue. Also i have issued the cancellation letter for the policy to the prudential team. I will not responsible for the outstanding amount. So cancel my credit card completly and cancel the outstanding amount.

Company: ICICI
Country: India

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