HDFC Bank
Money not transferred

Subject Money not transferred

We have a computer shop in Pune, and we have a HDFC swap machine, On 7th January a customer purchased computer material from us worth Rs. 10, 000 and made a payment of Rs. 10, 000/- via HDFC swap machine. But we did not got the money in our HDFC bank account. In the records of customer, it’s showing that money is transferred

Even payment slip is not generated from the HDFC swap machine. Amount of Rs. 10, 000 is debited from customer’s account but no credit in our account.

We went to HDFC bank several times regarding this but no luck.

If you can't then please pass it to the concern person who is best to resolve this issue such as your process manager etc.

Details of the transaction of

(Customer who used his card)

[Sameer Maneke]

Date : 07/01

Purchase Subject: Offus 07 Jan 625

Card Number: 5081XXX0XXXX1611

07 JAN SYSTEMS.LOKMANYA NAGAR

PUNE Ref: 000000000661

Ref No :- 07JAN1625

Amount: Rs. 10, 000

(Our HDFC Bank Account)

a/c No. 06338190000183

===============

TID number is 48017732

Card Type: MAESTRO

My Address for communication is

anand computer systems

49/754 lokmanya nagar

Opp shree alok society

Pune 411030

Maharashtra, India

Off/mob : 02024325299/9371015373

=====================

HDFC Bank Address:

HDFC BANK LTD.

Rajveer Complex,

934 Nana Peth, Near Quarter Gate Chowk,

Pune 411002, Maharashtra

Company: HDFC Bank
Country: India
State: Maharashtra
City: Pune

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