HDFC
Abusing words

Hi,

Iam a corporate employee and i owe an HDFC Credit card for the past 2 years, i pay my due regularly, this was the first month i missed my due date, the collection person named VIJAY (Desk number :0422 6690200;mob: 9600643043) from COIMBATORE collection called me i conveyed him to collect a check from my home since i was out of station, he tried calling my dad and my dad was not able to pick the call since he was driving, he gave a call to my home Landline and started abusing in bad words at my mom who has low pressure was stressed and hospitalized for almost a night.

i wonder why the bank is allowing these collection agents to deal with customers.

i do maintain 2 savings accounts in the same bank for almost 7 years.

Please let me know where i can lodge a complaint for harrasments like this.

Company: HDFC
Country: India
State: Tamil Nadu
City: Coimbatore

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