HDFC
Unauthorised withdrawl of amount from bank account

Dear Sir,

I am using HDFC Bank credit card bearing No. 4346771008236888 since from 2005 and card limit is RS 17, 000/- I have sincerly paid my dues till May. As I was moving out of country I asked HDFC guys to provide me settlement for 3 emi's for the amount of Rs 16, 900/- After rigourous follow ups... they didn't provide me any settlement. As time is runnig out for me... and I left the country. I was back in May and again went for settlement even then also... no one helped from HDFC. In year 2008 July one guy approached me and gave me a settlement amount of Rs 10, 500/- in 2 shots. So I paid 1st payment of Rs 5000/- in August. Then the next payment was due for the next month in Sept. In the meantime one more guy visited my house for the remaining amount before the due date... then I tried to reach the guy who gave me settlement he is not reachable. I felt suspicious and stopped payment ans asked them to provide NOC then only I will arrange the final payment.

Now the issue is now I am having a saving account with HDFC and now in Nov they blocked an amount for Rs 50113/- stating that I was due for my Credit Card. I Immed contacted the HDFC guys... as they said they will arrange the callback within 48 hrs. But no one called back and on 15th Nov they deducted the whole amount Rs 50113/- without showing any details for the due amount.

My question is how can they deduct the my amount without my approval and without providing me any statement details of Card. I need the credit card statement for which I am due for. Please suggest me how to go forward on this matter with HDFC or legally.

Thanks & Regards,

Amruth

Company: HDFC
Country: India
State: Andhra Pradesh
City: Hyderabad

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