HDFC
Fraud recovery by HDFC Credit cards

Hi,

5 months back I opted for a HDFC credit card no.5289455000895984.But I never used it and no one had informed me about some hidden charges. And I never received any credit card statement till date. I received an email on dated 16th November stating about the bill amout Rs.6893.32 for some unknown policy. I replied in reverse that I nither applied for any type of policy nor used my card anywhere. But still without my consent they directly deducted Rs.7513 from my HDFC salary account.

For this issue I called customer services several times but always I got an answer that this chagres are debited against some policy and I will get a call from chennai for further clarification but that never happened Nither I received any call nor they emailed me a statement for the same. For the same I complained in bank but nothing happened. Complaint Id -M1883010. I got the same reply from bank too.

I am really frusteded in all this process. I am just calling here and there for the statement and proof. Atleast they should provide me a proof for that bill.

Company: HDFC
Country: India
State: Maharashtra
City: Pune

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