HDFC CR CARD
Cr card final settlement

Hi,

I am holding HDFC cr and debit card both.

Saving acc num- 02131050056641

HDFC has put a hold on appx 8600 rs in my saving account without intimating me and also did not informed that the hold is active on my account. A/c hold on 26 may'11 appx.

Earlier i was using Value Plus cr card which i converted into silver card bcos i was told by customer card that it has some special benfits like late fee exemption, 250 points on shopping etc. Infact it has 150 points.

When I requested for late fee waiver, so customer care denied for the same.

I was disappointed and stopped the payments.

Then HDFC collection staff called me 3 or 4 times and i shared my problem with them but they did not helped me. And used very unprofessional language every time.

Due to all these problems I was very disappointed and one day i called up cust care & asked for final settlement. They refused for late fee waiver and did not entertained settlement also. This happened in Jan.

In the month of june'11 i again called up hdfc and they commited call back. i got call back but issue was not resolved. It was just for formality.

I was final settlement, I want to know why financial transaction has been done without informing me.??

Dheeraj

9646045511

Call after 6.30 pm OR before 9.00 am

Sunday any time.

Company: HDFC CR CARD
Country: India
State: Chandigarh
City: Chandigarh

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