HDFC Credit Card
Harrasment abusive phone calles from hdfc bank credit card billing dept

Hi on 12th feb i got CALL from hdfc bank credit card billing dept. the phone no was 022-30552300 and i was talking to a girl called MINAL. she asked me about my credit card billed n i said i have not yet received it so she said she will mail me the statement... i said ok... then on the next day means on 13th feb i got a call from the same no n it was a same girl... i told her that i will do it today by afternoon then she told me that today is saturday. so i told her that ya i know it is saturday but in my home branch i know people so they allow me to enter from back gate... she said ok and kept the phone... it was my bad luck that on the same day my best friend got a slipdisk attack n we haded to sdmitt her immediately so i got so busy in that, that i forgot about this payment... on the 17th feb i got a call from the same no n it was the same girl... i picked up the phone and she started abusing on me... then i told her that i want to talk to her senior she refused to give the phone to her senior... then i cut the phone but again that girl called n started abusing... icut the phone again but then she called at my residential no. n started abusing my parents. she started threatning them that keep your bags packed i m sending people and all the crap... my mom told her to call on resedential no... then my mom informed me about this phone called then i called hdfc customer care n informed them about that abusive phone called n told them your company cannot disrespect me or my parents. if i am not doing your payment send my case to legal dept and let them take action on me... but your billing dept. dosent have a rights to disrespect any of their customer .. then the y took my complained but stil i got tthe call from same no... i made 4 times complained but that girl MINAL kept calling me... finally i did the payment... then it stopped... is there any kind of way to complained about these kind of people... i am so mad this girl that if she comes in front of me i will kill her coz she abused on my parents... ps help or suggestion in this .. if i have to complained about this case what do i do?

Company: HDFC Credit Card
Country: India

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