HDFC Credit Card
Irresponsible behavevior and no response

My card number is 4346781005421300.

I did a shopping on 13th Feb and that time called HDFC credit cards.

I got the update that my account has been upgraded to platinum plus from Gold and a new card will be dispached very soon.

Note this talk happened on 13th Feb.

During the call I was told that once I receive my new card, I have to call to HDFC for activation of new card and deactivate my old card (GOLD).

Then on next day I was booking rail and Air ticket as well but the transaction was declined due to GOLD card block. (This was not informed me). Then I called HDFC asking about the transaction and updated that my card was blocked.

I lost my journey ticket due to this. Then I kept calling HDFC for this issue and was following up with Aayasha Sayyad she commetted to call me back on thursday, no call received from her.

Since then I am trying to catch either Aayasha or her supervisor Mr. Vinod Hiremath but no response from both of them.

I am very very regular payment payer even I make prepayments.

This is very pathetic and custumer harrashing service from HDFC bank.

I want to discuss this with Vinod's supervisor on this issue.

Company: HDFC Credit Card
Country: India

  <     >