HDFC Credit Card
Been cheated by their customer care executive

Hi

I had a Hdfc credit card number 5176521004333565 I asked the bank for settlement firstly they asked to pay 28k and said the card would be settled, I made the payment but they didn't close the card and let the interest build on my card and for 2 months no one contacted me neither provide any seetlement letter as said at time of payment it will be coming after a week as it's to come from their Chennai headoffice. After 2 months their field executive came early morning at 7 to my place saying sir their is still a due amount of 250 thats why your seetlement letter is pending and I believed him and made the payment, again they didnt close the card and said interest kept on building on my card. After 1 month of time i made a complaint and they said that card is still active and minimum of 2k has to be paid to get it seetled. I failed to understand but didnt want any hit on my creditabilty i paid taht and the they gave me a seetlement letter but also updated my name in Cibl as DEFAULTER. I BEEN CHEATED BY HDFC BANK AS WHEN I ASKED FOR SEETLEMENT TOTAL OUTSTANDING ON MY CARD WAS 32K BUT BECAUSE OF THEIR WRONG COMMITMENTS NOW THEY ARE ASKING FOR AROUND 8K TO GIVE ME NOC AND THEN THEY WILL GET MY NAME REMOVED FROM CIBL. I BEEN cheated by their customer care executies, field executive and the mangers who said the card will be closed in first go. AND WHY I SHOULD BE SUFERING BECAUSE OF HDFC MISTAKES . I NEED JUSTICE AND SOME LOGICAL REASON FOR WHY ALL THIS HAPPENEED

Company: HDFC Credit Card
Country: India
State: Delhi
City: New Delhi

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