HDFC Credit Card
Unauthorised debit from my savings account by credit card dept

Hi,

I had requested for settlement with HDFC credit card on 6th Jun. I repeatedly followed up with credit card dept to give me a settlement call. But till date I didn't receive any call. Then after a month I was told to pay another minimum due amount for last month. I told them I had alread raised a call for settlement of the card, hence I will not pay further until I get a call from settlement dept.

I also have a savings account with HDFC bank for the last 5 years.

Now they have blocked my funds in HDFC savings account amounting to Rs.16, 000, saying that this will debited to her credit card payment.

How can they forcefully block my funds and debit into their account.

How can a bank forcefully take money from my account and pay the credit card outstanding. I trust the bank with my hard earned money and the bank without any intimation forcrfully withdraw my money.

They are holding me for ransom.

Regards,

Sheetal

Company: HDFC Credit Card
Country: India
State: Maharashtra
City: Mumbai City

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