HDFC Credit Card
Excess payment

I want to bring to notice to all how private banks extract money from credit card holders. I holder of HDFC credit card, as usual the bank employees persuaded me to take credit card. My purchase amount is nearly 2200 to 2500/- and I have paid much more then the purchase amount. The representatives have misguided me. In may or June when my dues were of 4000/- I told the representatives of banks that I was not receiving bills in time and I had certain doubts and asked to provide me with details but the representatives of HDFC Bank kept on lingering on the matter and kept on asking me to make part payment with promise that my account would be settled but every time they made false promise from 4000/- now my dues have become 13000/-. Despite the fact since one year I wanted to settle my account. On 17th April at 2:42 PM and 2:46 I got a call from Del No 0172-5056200 and 0172-5092462, the lady representative showed full sympathy towards me and agreed that I had made much more then the actual purchase amount. She told me to pay 1500/-and said that after that my account would settled. Every the representative asks me to pay a certain amount which I have been paying. Now the Bank says that if I Settle my account they will black list me through out India. When my dues were 4000/- I wanted to pay my actual dues but just grab more money the representative misguided me. As I was told that my purchase amount is 2200 -2500/- Im ready to pay the said amount again but banks says I have to pay 13000/- but why should I pay 13000 when for last year I wanted to pay my actual dues. The representatives always speak as if they are goons.

Company: HDFC Credit Card
Country: India
State: Punjab
City: Kapurthala

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