HDFC Credit Card
Harrasment
- 10-27-2010
- 86
I had a cedit card (No.4346771003940674) issued by HDFC Bank and I used it for some time. Thereafter, I paid the full amount of Rs20, 000/ due to self on 16th Dec'07 through ATM (Ref. No. 00005374). I have changed my residence in the year 2005 (Aug) and informed one and all about the same. HDFC Credit Card division called me and I informed them about the same and faxed them the changed address way back immediately after shifting as I did for all other important financial obligations addresses. They again called me and again I informed them about the changed address. Unfortunately they have not sent a single statement till date in my current residence address. On the contrary they have been calling me once in a blue moon and demanding balance money due to me against the Credit Card use.
I must mention that I had paid the full balance due to me on 16th dec'07 and much before that I had stopped using their credit card. Instead of providing me with the statement they keep on calling me once in 6-8 months and threaten me of blacklisting my name. They have successfully done so by posting my name in cibil.
Through cibil, I want them to produce the actual amount due to self as on 16th dec'07 and then claim payment for the balance which they have not done still. As regards cibil, instead of just naming people as defaulters, would cibil please allow the individual to respond to the so called complaints against individuals?
Moreover does cibil must have some criteria before accepting complaints.
Kindly do respond.
Regards.
Anoop Rihal
Mumbai
Mob: 9920274283
Company: HDFC Credit Card
Country: India
State: Maharashtra
City: Mumbai City