HDFC Credit Card
Improper Information and Making Fool of Custome
- 08-03-2011
- 165
Hi,
My name is Mayuresh Sant and i have an HDFC Credit Card actually i called the customer as i paid late payment 2 to 3 times although i made the whole payment each time just the thing that it was lagging a few times. I then applied for Loan in other Bank before that i called the customer to confirm if it would be problem but she said that i won't be problem and you can ahead with the proceedings this is the actual problem came when i processed my loan but it got rejected because of the Defaulters list i confirmed it twice for that lady about the Defaulters she said it won't be a problem why they misguided me this one complaint second thing if i was making a payment but it was partial i also paid their each and every charges every time and i called the customer care promptly about it and told as well about the financing problem but i made full payments afterwards then also why my name is on the defaulters list this is second thing third thing if you are charging for Late Fee why do you put me on the Defaulters list in this case its totally their mistake i want the total reimbursement of my Late Fee and whatever charges they applied to if not i will surrender my card and will never use HDFC Bank Services again in my Life this is the how you treat a customer ha at least you should inform the terms and condition and not mislead the customer with false information this is simply ridiculous i did not expected this from HDFC i want a solution on this... I have been using bank services since Two and a Half Year this quite embarrassing that they had put me into..I will register a complain on each and every site till the time my complaint is not solved...
Company: HDFC Credit Card
Country: India
State: Maharashtra
City: Pune