HDFC Credit Card
Credit card recovery harrasment after 2 years- pls help urgent

This is to state that i was a credit holder of HDFC bank (card no 4346772007741894). I hadn't received any statement of this credit card and complained many times to credit card service center and registered my another no and address to contact me, but from oct to till date i haven't received any notification on this credit card. one of their executive told me that my account is settled and my card is blocked after that. Now I am not able to locate the letter... I used my HDFC Bank Account to which this card was mapped, till nov but credit card department didn't inform me about any due amount on my credit card. I hadn't received any notification or call regarding this credit card or regarding any due amount on the number i registered to credit card department in sept till date. Now suddenly credit card department has held my another HDFC bank account and saying that there is due amount of 10000 rupees which includes 1000 rs/-of usage and rest amount is consisted of charges.

I am contacted after 2 years for a card which was issued to me in 2008. I had made last payment in sept had got a confirmation by the recovery agent stating that he received the amount against final settlement, and he mentioned that I would be receiving a closing letter from the bank. I never received the letter. Further to this, in this month, they have holded my account of Rs 14312/- being deposited at HDFC another Saving bank account and when contacted them, they simply said; it has been adjusted against your credit card payment..

I need to file a case against the Bank's Mohali Branch who without informing me let the credit card people to hold my Rs.14312/- kept in there custody.

Against the Credit Card Dept on such a rude and truthless behavior and threatening me through there representatives.

I request you to please help me on this

Regards,

Aastha Sood

(sood.astha@gmail.com)

Company: HDFC Credit Card
Country: India
State: Punjab
City: SAS Nagar

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