HDFC CREDIT CARDS
Application process

HDFC bank representative by name Priya has been calling me to convince to apply for a credit card. I've decided to apply based on the offers and the promises she made over the phone. Most importantly the HDFC Platinum card they offered is a special offer card for the Corporate I work with. She said, the application form and the kit explains all the mentioned offers as well. An executive visited my house and collected the documents like, ID card copy, my two months payslip, a photo and a phone bill as address proof. But the application form he showed me was not at all the one Priya specified. I asked about it and he said, it is difficult for him to carry all the company kits. Any application form is enough to process the request and he just made me sign the forms and not filled any details. Two days later another lady called in asking the details to be filled in the form. I gave all my personal details over the phone. After these proceedings, when I tried following up on the status of the card, the response was so tedious and ridiculous. Nobody cared to give any status updates. Finally I received a tracking number 12050418515280S2 from the bank. Tracked the details after 5 days and found the status as Disapproved. No reasons are mentioned anywhere. After applying, I never received any verification call on my office extension and my reference number given. There is no respect or response from Priya who initially promised so many offers and gave her number to contact if I am not getting the status from Bank. I need justice and respect for the time I wasted and applied for the so called Credit card for the Bank.

Company: HDFC CREDIT CARDS
Country: India
State: Karnataka
City: Bangalore

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