HDFC Personal Loan Department
Wrong information just for getting a lead
- 09-06-2011
- 267
Dear Readers,
My complaint is about this girl Kiran who works with HDFC Loan Department at Andheri branch. I am in need of a personal loan and I registered myself on Apnapaisa.com to get the bets deal.
This girl calls me and assures that she is calling for the HDFC bank loan department and can give me the loan of my required amount at 15% reducing balance alongwith 1% of processing fee. She also assured that she would wave off the 4% pre-payment charges as well. I found this offer very lucrative and hence processed my documents for the same. There was no mention of negoigating the rate of interest at all in her communication.
Now after week, i got a call for confirmation with 18% of interest on reducing balance method and 2.5% as processing fee. I said the person not to process my papers further and speak to Kiran. She called me back and assured that she would speak to the team and get the thing sorted. Today, i came to know that she gave me fake information just to get a lead and show a file in her system on her name. Isnt this ridiculous? I mean how unresponsible and unprofessional people can be... I never expected this kind of behaviour from a bank like HDFC.
I would request all of you, please do not go ahead with HDFC ever in your life. I had heard many grievances about HDFC loan department, but thought it happens case to case. But today, i came to know the actual reason for it. I am not going ahead with HDFC for my requirement, but would like to share my experience with the rest.
Please be aware.
Regards,
Arshi
Company: HDFC Personal Loan Department
Country: India
State: Maharashtra
City: Mumbai Suburban