Home Loan from HSBC
Interest on HOme Loan

Dear Sir, following letter sent to HSBC on 24th. No reply. They confirmed by phone that my EMI is Rs.11, 744/-. Now their letter days that EMI is Rs.12, 262/-. HSBC is really punishing me because I am their customer. I seek the help of consumer forum.

24-1

Attn: Mr. Subhojit / Ms. Nisha,

>

> Please refer the telephone call of Mr. Subhojit on 20-1-11 at 1:40 Noon

> further received call from Ms. Nisha on 21-1-11 at 11:55 am.

>

> Ms. Nisha confirmed me on phone that my home loan interest rate

> is 10.75% which is applicable from 15-12.

> The EMI is: Rs.11, 744/-.

>

> Also she confirmed that she will send the statement and the letter as per

> my request.

>

> Received the following just now by courier:

> (1) Letter Ref. No. CRU-CCU 020-765012 dtd 22-1.

> The letter days my home loan interest rate is 10.75% and which is applicable from

> 15th Dec.. Happy to inform you that the EMI amount is not mentioned.

> Since I am not a Bank Personnel, it is difficult for me to calculate the EMI

> of my home loan based on 10.75% floating rate. Hope you will send me

> a letter which is with my EMI amount.

>

> (2) Statement Ref. CRU-CCU 020-765012 dtd 22-1 is attached.

> Ms. Nisha conformed by phone on 21st January that my EMI will be Rs.11, 744/-

> But the statement signed by Ms. Neha Mayekar says my EMI will be Rs.12, 262/-

> from February.

> Within 24 Hrs. there is an increase of Rs.518/-???

>

> If each and every call of your staff and each and every letter issued by HSBC is

> contradicting, what should I do??? Since I am a very normal Indian Citizen,

> and international Bank is cheating the bluffing an Indian Citizen is not at

> welcome. I think at least RBI will help me for this issue. For the last 2 months

> I am approaching HSBC for this same problem.

>

> thanks and best regards,

> Seli Mathan

>

Mobile : 98201-37963

Company: Home Loan from HSBC
Country: India
State: Maharashtra
City: Mumbai Suburban

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