Hotel Three Star, Khargar
Farudulant practices

There was a big programme held in Khargar on 20th Dec. whereby over 3000 NRIs attended the programme in New Mumbai in December, staying in hotels all over New Mumbai. Our party of 45 from the UK had booked at the Hotel Three Star for three days. When we arrived at the hotel, we were told that we had in fact booked for the Yuva Centre nearby. Despite strong protestations, we had to put up with the facilities at the Yuva Centre, though our transactions were through the hotel and we also paid hotel rates for the stay.

Needless to say, we were very disappointed with the treatment we had received. The facilities at the Yuva Centre were basic and at times not to the standard we required. Being in a country we do not know much about, we had to spend the three days the best way we could to ensure our feelings for the programme was not affected by this. However looking back, everyone feels very strongly at the experience and treatment, which borders on criminal, corrupt and illegal. Because we had paid in advance for our stay, there was little room to manoevoure and find alternatives. The attitude of your managers, Mr Mahindra Singh & Mr. Sinha, was truly despicable. Whilst their outer actions demonstrated concern and sympathy at our plight, we felt they are running a scam that preys on people such as our group. It goes without saying that you will not find true records of our payment and stay, which was done in an underhand manner by both individuals. To our last day, we harrassed into making our remaining payment with rather bullish means. Two of our families were charged twice for staying at the Yuva Centre and later at the hotel.

This experience has left most in our party devastated. Whilst we all love India for its spirituality and warmth, such experiences have made our young members never to return to India. We now seek your assistance in addressing this issue at your hotel and ensure some justice is done for the treatment we have suffered, not mentioning the cost we have incurred for the poor facilities. Here in the UK, there are systems in place to address such issues. In India, we are not aware of what we can do.

I have written to Mr. Santosh Shetty, owner of Hotel Three Star and Congress Corporator.

No response has been received.

Company: Hotel Three Star, Khargar
Country: India

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