HSBC
Annual charges and late payment

Dear sir,

I am being mentally tortured by reminders for non payment, for which i am not liable. The mail details sent to HSBC is mentioned below. Kindly do the need ful.

This is with reference to your letter dated 02/02 Account No.0004476929961103238 regarding overdue payment. I with great regret repling to your letter, first of all while issuing the card it was mentioned that the card is free of any annual charges, to my surprise i see in the month of october Rs.700/- plus taxes Rs.72.10 totalling to Rs.772.10 being debited to my account. I immediately called your customer care informed about the inconvienance. I clearly mentioned the executive about the charges, and that i will not be making the payment towards annual charges, and also mentioned that i am not interested in your card if the request is not taken care or rectified. In the subsequent month, the annual charges was reversed, but again i see a late payment charges Rs.400/- plus taxes Rs.41.20 debited to my account.

I wish you put an end to this for no fault of mine, i will not be paying any amount which i am not liable. Also i am forwarding the copy of this

mail to CIBIL.

With great regret.

Regards,

N. Sreenivas Rao

Company: HSBC
Country: India
State: Karnataka
City: Bangalore

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