HSBC Bank
FRAUD BY HSBC

Hi hope my voice reaches to all and my problem is noted

on april 5th I have made a call to hsbc credit card division and asked them if my card has emi facility and they agreed saying yes my card is eligible to get an emi facility at 0% interest if made a transaction on same day. I was happy to hear that and made a transaction of 55255 inr on same day as I was planning an holiday with my wife so made a credit card online transaction and was planning my budget accordingly. After a day one of the executive calls from hsbc and asked me if I want to convert my transaction to 3 months emi or 6 months emi and I said 6 months will be great and they said about terms and conditions over phone and agreed on giving me emi facility. So I was happy and today I checked my account online and was shocked to see my transaction not yet converted to emi and I immediately gave a call to customer care and they started saying my card doesn't qualify for any emi facility and their marketing team has done a blunder and asked me to pay the entire amount in coming due date. Now what can I do at this moment as I am not prepared for this budget adjustment.

I know in india nothing is heard but just a hope if some one looks at this and helps me.

Abhishek

9893985252

abhishekoptom@gmail.com

Company: HSBC Bank
Country: India
State: Andhra Pradesh

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