HSBC Bank
Name is not removed from CIBIL list after the payment of total outstanding Amount

Dear Sir/Madam,

This Fourth time am posting complain so far no response at all, who has build this website on the name of india consumer court it's all west, i thought Consumer court is ultimate solution to resolve customer issue, but day by day it is getting worst.

please let me know why you people are not responding to my query.

I had cleared the total outstanding amount on my credit credit, and they had issued me a no-due-letter and still my name is in CIBIL deafaulter list, recentley i had applied for HDFC personnal loan, and it has got rejected because HSBC credit card, i request you to please help me out to remove the name from CIBIL satyam database and CIBIL is not ready to update the correct status as per No-Due-letter, please see the comments from CIBIL, am in a big trouble, no banks are granting me loaqn, this is my humble request you to please take care of this matter, .please find my credit card details, please do the needful

BANK:* HSBC BANK *(One primary card & two add on card)

1.CARD NUMBER*: 4384 5999 8836 3429*

2. ADD ON CARD NUMBER: 4384 5999 8990 6630

3.ADD ON CARD NUMBER: 4384 5999 7511 4959

4. AMOUNT PAID: 7500.00/-

5. SETTLED DATE: 12/01

regards,

Chandrashekar Naik

9740417766

the No-Due-letter from HSBC had benn forwarded to CIBIL, but CIBIL states the following mail

Request # 141553: .

Inbox X

Reply

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info@cibil.com

Dear Sir/Madam, With reference to your mail, we would like to inform you that...

Feb 15

info@cibil.comLoading...

Feb 15

info@cibil.com

to me

show details Feb 15

Dear Sir/Madam,

With reference to your mail, we would like to inform you that the function of CIBIL is to collect, process and collate credit information of individuals/ companies/ firms/ entities and to provide credit information reports to our members. The Company acts as a repository of both positive and negative credit information, historical and current on the existing and potential borrowers of the credit grantors.

CIBIL cannot modify any information in the database without the concerned member confirming the same. We request you to ask your Bank to send us the updated data and we will upload the same onto our database. The changes will then get reflected on your Credit Report.

Thank you.

Regards

Consumer Relations

Company: HSBC Bank
Country: India
State: Karnataka
City: Bangalore

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