HSBC Bank
Credit Card Late payment charges and service charges

I have been persistently following up since last 4-5 months to speak with the manager handling my account. I have also called up the customer service department but there is no proper response. I managed to speak with Mr. Jagdish Dube who introduced himself as Floor incharge, and he promised to get me his manager to speak with me, but invain.

I have settled all my dues, but I still receive sms for interest due on my overdue account. the amount was overdue since I did not receive the account statement which I accordingly informed the customer service department, but did not receive the account statement for 2 months, for which I paid a lump sum amount, you will notice my account statement, there is lump sum amount paid on:

Chq 228169 Rs. 3, 500 May 09

DB Chq Rs. 4, 000 Oct 09

The entire principle amount has been settled, I request the bank to stop sending me any further overdue notice and harrasing me.

Imran Farid Darvesh

9833377756

Company: HSBC Bank
Country: India

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