HSBC Bank
Missuse of my credit card

Hi,

As per discussion with Archana (customer Support Executive) and Madhusudan (Manager), I came to know that all the dispute transaction has been given under the favour of bank.

Would like to know that on bases bank decided to give under the bank favour.

1) Police complaint is given where it was mention that card lost on 26 Dec 09.

2) Proof was given that signature was not matching on the payment slip.

3) Collected all the details from my own side, where the bank not done any single help to trace out the dispute transaction. Not informed even on any of the dispute transcation,

4) If matching of Signature is not condition, why bank will ask for the signature on Credit card?

5) Never came back or send any progress detial on this issue and

Finally once i enquired abt the issue, these people update me that bank has resolved all issue in bank favour. Under what creteria bank decided to put under their favour.

Having such a good history of payment before timing, not even a single time the delay was done. then also bank treat such kind of cusotmer. It is shamed for Bank.

And every time if i write to bank, some other person will reply and they will ask for all the detials again n again. which is very disgusting where bank cannot maintain all the detials once send to bank from customer.

Need details. Kindly contact me on mail or send any progress detial on this case.

Praveen

9886336135

Company: HSBC Bank
Country: India

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