HSBC Bank
CREDIT CARD

MY CARD BEARING PRIMARY CARD NUMBER-4384599996406038 AND ACCOUNT NUMBER-438459996406038.HAS BEEN LOST IN MALAYSIA DURING A TRANSACTION WITH THE SWAP MACHINE.THEN I INFORMED THE BANK AND ASKED THEM TO LOCK/CLOSE MY ACCOUNT AND I ASKED THEM TO IN FORM ME THE FORMALITIES AND CHARGES WHICH WERE DUE FROM MY PART . THROUGH THE BILL THEY INFORMED THAT MY CARD ACCOUNT HAS BEEN CLOSED WITH EFFECT FROM 22ND MARCH.AND ON 17 JULY THROUGH TELEPHONE CONVERSATION THEY INFORMED ME THAT MY ACCOUNT HAS BEEN WRITTEN OFF DURING THE CONVERSATION THEY GAVE ME VARIOUS NUMBERS OF THEIR OFFICIALS TO CROSS TALLY WITH THEM .THOSE NUMBERS AND OFFICIALS WERE FAKE AND THEY NEVER EXISTED.AFTER THE WHOLE SETTLEMENT I RECEIVED ANOTHER BILL FOR 18 DECEMBER TO 18 JANUARY AMOUNTING RS.10, 648.53.I AGAINED CALLED MS/MR RAINA ON 3 FEBRUARY.BT DIDNT RECEIVED ANY SATISFACTORY RESPONSE.THEIR AFTER I RECEIVED A SERIES OF BILLS TILL DATE .THEY GAVE ME DIFFERENT OFFICIAL NUMBERS BUT THEY DIDNT HELP ANYWAYS.AND NOW WHEN I CALLED THEM FOR SETLLEMENT (WHICH ACCORDING TO ME HAS BEEN SETTLED PREVIOUSLY ON 17 JULY) THEY TOLD ME THAT MY MATTER HAS BEEN GONE TO RECOVERY DEPARTMENT .I TRIED MY LEVEL BEST TO SETTLE AND CALL THE OFFICALS OF HSBC BANK EVERY NOW AND THEN SINCE MY CARD WAS LOST IN THE SWAPPING MACHINE BUT THOSE OFFICIALS WERE JUST FOOLING ME ROUND EVERY TIME GIVING EXCUSES FOR SETTLEMENT AND NOW THEY HAVE GENERATED A RECOVERY OF RS 18, 703.82 INCLUDING OF UNWANTED CHARGES.

I HAVE THE COPIES OF THE BILLS, THE OFFICIALS THEIR NAME AND NUMBERS AS PROOFS WITH ME.I REQUEST YOUR HELP FOR CLOSING THE MATTER OTHERWISE THEY WILL KEEP ON GENERATING THE BILLS .I HOPE U WILL LOOK INTO THIS MATTER AND RELIEF ME FROM THE PAIN AND AGONY THAT IS CAUSED TO ME FROM THE LAST TWO YEARS.I AM LIVING IN DELHI WITH MY FAMILY AND HAVE LOT OF OTHER LIABILITES SO IT IS MY HUMBLE REQUEST TO KINDLY PROVIDE ME JUSTICE.IF YOU NEED ANY REQUISITE DOCUMENTS I WILL SEND YOU THE SAME .THE OFFICALS OF THE HSBC BANK WERE HARASSING ME WHEN I PERSONALLY WENT THERE.

YOURS FAITHFULY

NAME-SANJEEV KUMAR OHRI

ADDRESS- WZ-271/B-3 NEELKANTH APARTMENTS

STREET NO 18, KRISHNA PARK EXTN

NEW DELHI-110018

CONTACT NUMBER-9311116489, 9015884606

Company: HSBC Bank
Country: India
State: Delhi
City: New Delhi

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