GE Money Bank
Uncooperative
- 10-13-2009
- 70
BE AWARE!!!
I was very very very late on some payments for an HHGregg card I used to have (i know i am the only one to blame for being late). I got a small loan and contacted my creditors to pay off my debt. The 1 and only company that I had trouble with out of 6 companies that I already dealt with was GEMoney bank. I called and requested that they send me a fax with a signature to prove that we settled. Also to prove it will be the last of my payments to them and that my account would be closed after I pay the agreed amount. The response I got was "we don't offer those services". First of all, no offense to foreigners, I couln't understand what they were saying. Second, any legit company will be glad to send documentation on an account. ESPECIALLY if they know they will get paid if they do!!! The man was extremely rude and acted like he thought I was stupid. All I asked for was proof of the agreed amount so it wouldn't come back and bite me in the "you know what" someday. I wanted to be smart about payin off my debt. I've heard of people verbally agreeing to paid in full but still get calls because the company they paid sold it to another company. I didn't want that to happen to me. They definetly have negetive marks in my book. Now I don't know what to do. I'm not going to pay them and then my money mysteriously not be accounted for. Now my credit is going to have to suffer even more because they "don't offer the services" a.k.a. a fax machine!!!
Company: GE Money Bank
Country: India