HSBC
Undue amount on Credit card

Undue Charges on the Closed Credit Cards

I had an HSBC credit card some 2 yrs back, due to uneccessary charges on amount I paid through credit card i stopped using the card.

There are two issues i want to mention :-

1. I have used HSBC card to make payment of Rs 18000 and which I have paid in 10 days. While giving card they said that there will be no charge on any amount which is within your card limit if you pay withing 52 days but they charged me Rs 130 extra for that payment saying that they are surplus charges u need to pay. After that I stopped using my credit card of HSBC.

I made whatever amount was due in my card. My card got expired 1 year back in Feb.

Now after 1 yrs I get to know that some Rs. 5005 amount is due in my card and I'll have to make this payment. I have been told that it was actually the membership charges of 700 Rs which becomes Rs 5005

At the time of the issue of the card I was told that this was 'free for life' card and there would be no additional fees at all whatsoever..

Now the recovery dept. reps are asking me make the settlement amount but I dont understand why I should pay anything at all for a service that I am not availing

This is a total RIP OFF on HSBC's part.

Company: HSBC
Country: India

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