HSBC Credit Card
Unneccessarily charged for Expired credit card

Respected Sir,

I was holding a HSBC credit card (4476-XXXX-XXXX-0318) 3 years back which got expired on March. I haven’t used that credit card for the past 2 years.

But suddenly i started receiving Credit Card statements through post to my residential address and to my email ID after the credit card had expired.

I have been charged some annual processing fee and membership fee of Rs.5281 and my name was reported in CIBIL.

The customer care people never said anything about the annual fee when they issued the credit card.

Despite of making a payment of Rs.5500 and closing all the payment dues, HSBC is again charging me for legal fee of Rs.218 and repayment cash fee of Rs.110

In the Bank statement for the period 05 Jan to 04 Feb the outstanding balance amount was 5281.00

I made a payment of Rs.5500 and wanted to get rid of this issue.

In the Bank statement for the period 05 feb to 04 mar the outstanding balance amount was 0.00

I thought the issue is completely resolved though they had charge me a legal fee of Rs. 218.00.But,

In the Bank statement for the period 05 mar to 04 april the outstanding balance amount is 110.30.

I have unneccesarily made the payment for the expired card which i didnt do any purchasing. And now HSBC bank is again and again charging me for the closed credit card.

Current status of the credit card is closed.

I request you to consider my complaint against HSBC for the issue mentioned.

Thanks

Arthi. R

Company: HSBC Credit Card
Country: India
State: Karnataka
City: Bangalore

  <     >