HSBC Credit Card
Regular harrassment, even after settlement of cards

Dear,

This is with Ref to: BGE/DCA/FFS/NOW/0707161 FOR CC NO. - 4384599999186017

And in Ref to: BGE/DCA/FFS/NOW/0707171 FOR CC NO. - 4384599914476568

The abovementioned cards were settled for Rs 90000 and Rs 20000 respectively, in 6 monthly installments

All these cheques were issued every month. I have not received any calls regarding the first card, but for the second card i have been harrassed on a regular basis.

At first, I cooperated and faxed the settlement letter etc, which stopped calls for a few weeks. But the same is being repeated till date, and the persons calling have started abusing as well.

This one Mr Ankur called today 14th April around 1 pm and started arguing about the same case and accused me of not paying any money at all. On asking for written communication, he refused to the same. He stated his ID to be hsbc-cops-0005257 (which sounds fake). The number he had called from was 011-47622715

While talking to my lawyer regarding the same, he had called me repeatedly around 10 times. He refused to talk to my lawyer at first. When asked for written request for all that he needs, he has sent a mail from the belowmentioned ID just attaching my so called statement which has been due for 3 years, and the amount had more than doubled.

The following are the cheques issued for this settlement, and my bank statement shows all these cheques as cleared:

Cheque no. Amount Bank Date

232052 Rs 2300 BOB 25/7/07

514485 Rs 3540 ICICI 23/8/07

514494 Rs 3540 ICICI 27/9/07

232084 Rs 3540 BOB 26/10/07

243452 Rs 3540 BOB 26/11/07

630497 Rs 3540 Indian bank 24/12/07

Please suggest hot to get this problem sorted immediately, else I would be left with no option than to file a complaint.

I also want all communication to be through mail, as i am hypertensive, and these type of abusive calls effect my health.

Dhruv Mittal

Company: HSBC Credit Card
Country: India
State: Karnataka
City: Bangalore

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