HSBC Credit Card
Late payment charges

Actual purchase amount Rs.1010/-in the month march'09 but i am not received any statemnets upto June'09. after receiving the statement i shocked the payment outstanding including late charges, immediately i have contacted customer care executive regrading this. the customer executive given promise to reversal of the late charges if you paid the actual purchase amount of Rs.1010/- by way of cash immediately. So immediately i have paid the amount by cash. after that i am not received any satement. again after two months gap i have received statement agains i was shocked they charged late payment. This bank they are accumulated the late payment charges. Again i contacted the executives now they telling it is not possible to reverse the late payment charges. They misguing the people and bluffing the customers. This word if they say at the time of my payment i can think and pay now it is more than the actual payment . evey month they are adding the late payment charges i have all evidences of customer care exective discussion regarding the late payment charges - i.e name of the executive and date of discussion. So kindly do the needful in this r egard

Company: HSBC Credit Card
Country: India

  <     >