HSBC Credit Card
ANNUAL FEES AND REVISED LIMIT

Dear Sir,

I’m using Hsbc credit card for last six years and in these years I was always on time in submitting the dues. I have never been levied late fees or interest thereafter in these six years.

At the time of application their executive told me that this card is lifetime free card. Now in the month statement they have levied annual fees and revised the credit limit from 54000/- to 14000/- without any prior intimation. I called the customer care and they told me that credit management decided to revise the limits of all credit card holders and annual fees will be levied and there will be no waiver of the same.

Last month I have registered for fuel surcharge refund scheme against which I have been charged Rs 350 annually. I already got the waiver of Rs100/- this month. Now I want to surrender my card making the full payment due on me but they are not agreeing for crediting Rs250 in my account as I have used the facility for the month only and the charges are for the year.

I think HSBC is the worst institution I have deal with and customers should not trust them.

Please help me on this.

My Credit Card No. 4476929982330299

Company: HSBC Credit Card
Country: India

  <     >