HSBC Credit Card
Billing

Hi,

I have HSBC credit ard valid from 05/07 TO 05/09, at the time of giving this card i was said like there won't be any annual fees for this (its a life time free card) and i used it for three years and the payments was also on time for the dues. A year back i got a call from HSBC regarding ADD on cards, to which also, they said they are life time free cards and i went for TWO cards. As i didn't receive the new card for the expired one, I used one of my ADD on card for the last time for RS 270/- for which i dropped a cheque for Rs. 300/- on time, and in 2nd week of Dec i got a call asking me to pay Rs XXX for late payment, Rs. XXX for cheque return charges, Rs 350/- each for my two ADD on cards & Rs.700/- for primery card as Annual fees.

Where as initially i was informed all these cards are life time free for which only i went for two cards or else i wouldnt have applied for them. Now iam asked to pay Rs 3090.23 which is my present due amount. When i called up to Custemor care i got a reply like my cards are not life time free & i have to pay for them annually. You can also check that i haven't paid annual fees for my primery card earlier also in last three years. Today when i went to check the cheque return issue at my bank they also debitted Rs 200 as cheque return charges. I didd't get the point why the cheque was returned. Cross verify my earlier payment records i never kept dues with the bank & please correct the bill & send me the fresh updated bill to my mail id so that i can pay & cleare the account. Also note that today on 10-12 i paid Rs. 500 as minimum bill amount to the local payment executive the payment Ref No: CPDI 0134955; AA 0002700 & i was also suggested to log a complaint online.

Company: HSBC Credit Card
Country: India

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