HSBC Credit Card
Cancelled the account still got bill

Hi,

I have cancelled the card on 4th Jan 09, expected to get the bill with zero amount in it as I have already cleared all the outstanding amount and din't do any purchases later.

I was surprised to see the bill with Total purchase outstanding and service tax in it. When called the customer care I was told the billing date was on 18 the hence this one. Is this a valid reason!!

And on top of it he says if you want to pay pay it. Otherwise leave it! Leave it to add to the interest and their phone calls which are annoying!!

Am not sure as this amount can be ignored as the billing statement has this too." You have cancelled this account. Whilst we are entitled to demand payment of the total balance outstanding, providing your account remains in order you may continue to pay the minimum payment due shown on your statement"

What does this mean?

The customer care executives are not customer friendly. Better to avoid HSBC!!!

Company: HSBC Credit Card
Country: India

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