HSBC Credit Card
Fraud in credit card statement

Hi,

I am holding HSBC credit card since one year. I have a very bad experience with this bank.

The bank has incorrectly charge me anual fee on add on card when i am not holding any add on card. This is also confirmed by the customer care that this fee is charged incirrectly and it will be reversed in next statement. i am following since two months to get his amount reversed.

more over the bank has charged late payment fee on my card when i hold my payment due to incorrect charge as it is mentioned in the banks credit card policy that the card holder need to hold the payment if they have any complain on any of the transaction done by bank.

Now i want to cancell the card by paying all the outstanding amount except the incorrect changed amount but he bank is not taking cancellation request. The bank is harasing me on call.

Please help.

Thanks

Prashant

Company: HSBC Credit Card
Country: India

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