HSBC Credit Card
MEMBERSHIP FEE & LATE PAYMENT CHARGES

I had been a user of HSBC Credit card for two years before i sent a request for surrendering my credit card in july/ august (month not sure) through customer care. At the time of taking credit card the executive told me that this is free membership card and no membership fee shall be charge against it. But after one year of usage i was charged by Rs. 800/-(approx) for membership fees that i request for revert back that charges through customer care because my card was free & subsequently my charges in this regard was reverted back.

In the second year again HSBC charged Rs. 750/- (approx.)for membership fees, again i talk to the custmer care but they refused to revert back the charges by saying that this is not a free membership card & you have to pay the charged amount. I still wait for the customer freindly response from the HSBC & stop the payment of my last bill of Rs. 4100/- (approx).

After that i had a long conversation through my mail to the HSBC for near about 3-4 Months & 5-6 times. Meanwhile HSBC put late payment charges for my bill amount every month.

After so many conversation the executive adviced me to pay my actual amount of shopping. In March I paid the actual amount of my shopping bill.

Now again calls is coming from the HSBC to pay all the balanced amount i.e. membership fee & all other late payment charges & the executive visit fee for collecting the amount from me.

The executive from HSBC are using such a rough manner which is unbearable.

Kindly help me out from this issue.

Kailash Chander (9212685692)

Credit Card No. 4476929972006461

Company: HSBC Credit Card
Country: India
State: Haryana
City: Faridabad

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