HSBC Credit Card
Not removing name from CIBIL

My daughter was a student hwen she delayed payment on her HSBC credit card.

After innumerable meetings we were given a letter which said she should pay 22500 RS (though the CIBIL amount mentioned earlier was 15000 rs) by 17 Nov 07 .We paid the amount by cheque that was passed and to date they have not removed her name from the list.

They have also not given us a letter in spite of reminders because a Mr Syed who was in charge left the job. Mr Girish Kesavamurthy who introduced himself as a Senior manager too is unavailable.

I wish to file a complaint against the bank who promised her name would be removed. Moreover her name was added even as we were negotiating for settlement which I think reflects badly on the banks stance of threatening clients.

Gowri

Company: HSBC Credit Card
Country: India

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