HSBC Credit Card
HSBC Credit card - Membership fees - statement not received

Iam an HSBC credit card holder, I received a statement in the month of May claiming purchases and other charges of 1400INR, when there had been no transactions on the card at all. In the month of June the amount was at 2600INR.After repeated enquiry it was found that that the amount was towards "Annual Membership Fees" and the amount was INR700/-.This bill/information was never intimated and the card was cancelled. Instead the contact I got was an extremely rude person from the collections team who asked me to contact Customer Relations for "poor service".

Why would I need to pay annual subscription on a cancelled card which had no transactions for the year?

Company: HSBC Credit Card
Country: India
State: Kerala

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