HSBC Credit Card
Finance charge levied

Hi

Extra finance charge for over Rs 1000 has been levied on my HSBC credit card even though the payment was done to on last date via check. Their argument is "check takes time to encash and it's been told to me earlier".

Firstly, It is nowhere mention that I can't pay by check on last date.

Secondly, They did the reversal in the past making a precedent against their argument.

Additionally, their net banking wasn't working earlier due to problem in their OTP device.

Even after repeatedly calling and conveying the inaffordability of their charges, they are adamant of their charges. I have 4 yrs of banking relation of them, which I would snap immediately. I am making the current payment sans the finance charges. I won't be paying them any finance charges and charges on that amount subsequently. Please interevene I am really scared of their recovery agents. Please note they are doing this to their ex employee, I am really concerned about the common people.

Company: HSBC Credit Card
Country: India
State: Maharashtra
City: Pune

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