HSBC Credit Card
Wrongly charged annual fees on card

I was having a HSBC credit card. When HSBC has issued me the credit card, there representative has stated that the card is life time free and there will be no annual fees. For 2 years HSBC has not charged any annual fees. After that they started charging annula fees. When i contact the customer care, they accepted my concern and reversed the annual fees. Since last 2 years the same procedure is followed by HSBC. In July i had surrendered the credit card by sending a letter. Again HSBC has sent statement with the annual charge in Dec'2010. When contracted the HSBC they said that they have not received my request for card surrender. When i gave the copy of the letter, they say this letter is not valid as it is send to the Manager, card product division, Mumbai. I had not activated and nor used this card since last 2-3 years. Now they are charging late fees every month and threatening me that they will send my case to CIBIL and take legal action. I don't know what to do?

rgds

Ravibharat Yadav

9426390025

Company: HSBC Credit Card
Country: India
State: Gujarat
City: Gandhinagar

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