HSBC Credit Card
HSBC asking for payment even after settlement

His is in reference to the calls made to me from your collections department.

History: I had an HSBC credit card taken somewhere on 2004... 2005 bearing the no. 4476921203711837 which started defaulting in 2006 because of some personal problems I had. After this, Mr. Suketu from HSBC contacted me in 2009 and I had got this card settled. I have the letter and the receipt for the payment on the same.

Present: A lady called Geeta is constantly calling me up on my landline no. at office and abusing me asking to pay up for a card no. 4476929996740764 which I never applied for. I have already written to the customer service department on this and they will be reverting to me by 01st June. Inspite of this, I still keep getting calls from Geeta on my office landline and she keeps insisting for payment.

A few things I would like to highlight:

1. I already had a card from HSBC of a high limit (settled) and I had defaulted in it, inspite of that, how can the bank give me a card again?

2. This card shows swipes and balance over in 2-3 months itself, I am unaware of this.

3. If this is my card, for reassurance, I asked Geeta to show me the application form bearing my signature or merchant slips showing my signature... she conveniently said it cannot be provided.

4. A card merely having my name, address, nos. and pan card does not really prove I have taken this card, unless you show me the application form.

Company: HSBC Credit Card
Country: India
State: Maharashtra
City: Mumbai City

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