HSBC Credit Cards
Forcing me to pay someone else's outstanding

I am having a HSBC credit card. I was just carrying the card without using it. my outstanding was zero but in Aug'09 I got the bill of Rs. 4832.00. I called up their customer care to ask about this and they found out that this was a mistake from their side that they transferred someone else's balance to my card and will reverse the amount but after 4 months I am still getting calls from their collection department. 20 calls a day. I had called customer care so many times but they are not doing anything about this. they are levying the interest and other charges every month.

it is a mental harassment cese. suggest me what should I do?

Company: HSBC Credit Cards
Country: India

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