HSBC Credit Cards
Illegal usage of charges and levying extra charges on the card

In may I have made the total outstanding amount of the card and dropped a letter to close the card, which didnt happen .. I left for onsite from my company and came back in May .. I received one statement from HSBC saying there is some 6000 outstanding on my account.. I immediately called up the helpdesk and asked whats this, I havent received any positive response from them and from then on they started sending monthly statements adding late payment charges and interest charges .. No that they also mentioned they cancelled my card, they still issued interest charges .. In december, I thought I cant take this much more and called them up again and asked if there is any amount which I can pay as full and final settlement. They said no, I have to pay entire amount. On december 31st, I have paid off the total outstanding amount of 8213 (which was full of interest charges only) and I paid 100 rs extra as they collected that as I paid in cash. And I imeediately informed the helpdesk to send me NOC and settlement letter .. Which I havent received .. And again, now I received a fresh statement with outstanding as 110 rs which they said as legal interest charges... Now if i dont pay that amount they will again add interest and latepayment fees and in one yr it will go to some thousands .. This is not a good reply from the Bank and I never received any positive response from them .. Because of this, I am totally tensed and running short of money as one can understand paying 8000 rs only as interest is really troublesome... Can you please help and help me get justice. Thanks in Advance.

Arun

Company: HSBC Credit Cards
Country: India

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