ICICI Bank
Charged for inactive account

I have opened a saving bank account in the year 2002 along with my demat account in MG road branch of Banglore. I operated this account till 2007 and i was getting regular statement for it till that time. I came back to my home town (Hyderabad). stopped all transaction in this account and they (ICICI bank) also stopped sending me any statement. Recently after more than 2 yeas they have send me SMS stating that my account is in -ve balance of Rs 9000 and i must clear of this to avoid further charges. I contacted customer care and they told me that my account is inactive. For all these 2 years they have not send me any electronic or physical statement or any other information about my account. All of sudden they have send me SMS stating that i must clear of Rs 9000 else they will add further charges to my account. I contacted my MG road and told them that i want to close it but he is telling that i cannot close it untill I pay Rs 9000.when i asked him why should i pay it when i did not recived any statement for account for past 2 years, its banks fault why shud i pay for their fault. He says that i shud have contacted bank when i did not recived my statement. I know its banks responsibility to send regular statement to their clients. Now when they have failed to do so why shuld i pay for their fault. and my account has been inactive for past 2 years, i have not done transaction. i told the operation manager of MG road branch that iwant to close it but they are demanding Rs 9000 for not doing any transactiona and keeping my account active. I want to close this account but dont want to pay this becuz i know this is not my fault.

Company: ICICI Bank
Country: India
State: Andhra Pradesh

  <     >