ICICI Bank
Credit Card Payment_not confirming

Hi sir,

This is Arpana Pathi from Bangalore. I have been a victim of ICICI Credit card department. Due to some monetory issues i was not able to clear my ICICI credit card dues. Later last month on 13-09, a person called me at 10:30 AM saying he is from legal department and some police might come to arrest me if i did not pay my total outstanding due of 29, 300/- and asked me to make the payment by 12:00 PM the very same day. I was scared and sold my jewels to get the required money (as i did not have that amount at that time). He did not even show mercy and didnt even give me 24hrs to arrange for the amount. being a lady, i was scared and arranged for the money. and asked my husband to make the payment at the whitefield branch ICICI bank and send the scan copy of the receipt to the mail id's told by the legal department executive. Aftr which i immediately called the ICICi customer care and informed them about the same and they told me that i would receive the final settlement letter within 10working days which i did not recieve even after one month. That legal department official also assured me that i would receive no-due certificate and my name will be cancelled from CIBIL within 45 days which i did not receive and that person's mobile number is out of order/disconnected! today when i call to icici cust care to follow-up on my final settlement, they are saying that its not updated on the database, and that i need to go to some bommanahalli icici branch and ask for the final settlement if any which they cannot cofirm completely.

The official was very very rude and said thats the procedure and i dont abide she shall disconnect the call!! now they have charged me outstanding as 9000/- Rs again..!!! i am in a complete mess..these guys cheated me..i am scared now if the Bommanahalli branch people dont provide me the final settlement letter what shall i do.. plz help me. I have the receipt of the amount paid at the branch i.e. 29, 300/- cash payment.

Plz help me

Company: ICICI Bank
Country: India
State: Karnataka
City: Bangalore

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