ICICI Bank
Unprofessional/ RUDE behaviou

Hello Team,

This is Saravana, I have taken 3 loan from icici bank and have paid EMI for almost 3 year.. unfortunatly due to some personal financial issue to stopped paying EMI and its been almost more than a year since i stopped making payment and thats where my name started appearing on your defaulters list moreover you've updated my detail with CIBIL as well and i am not complaining about that.. I would like to assure, the day i have enough of money i would walk to your main branch and will pay off the due amount.

The reason why i am sending this email is to bring the following instance to your notice. This happend yesterday early morning when i was sleeping and got a call from Mr. Venkatesh (phone # 08065468317) not sure if his original name is acutally Venktesh. He said he is calling from ICICI bank and would like to check when i would pay off the due amount... I told him that i've got some financial issue coz of which i stopped making payment... he said its been two year since i stopped making payment and whenever they call i give the same reason. So this person asked me if i am having proper food and shelter atleast... i told him yes i am having proper food and shelter... so he said he just checked as i keep saying i've got some financial issue... he then asked me if i am having proper food or something else as food which was really SARCASTIC way of talking to a person whom you don't even know... So i told him to mind his language and for that he said if you having something else apart from normal food come to Bomanahalli as ICICI are offering free meals to poor everyday... and i disconnected the call as this person literally started shouting on call... Requesting you to speak this person and GIVE A STRONG FEEDBACK as how to talk to a person over the phone... He might be doing his work but he need to understand the fact that he is talking to a person over the phone... who does have self respect and emotions just like any other person ..

As i've mentioned earlier the day i've got enough of money i will pay off the due amount and will intimate you guys... Also requesting you to ask these third party collection agency to stop calling me as they are very unprofessional on call.

One of my loan # is LPBNG00009952733

you can reach me at Saru9you@yahoo.co.in

Company: ICICI Bank
Country: India
State: Karnataka
City: Bangalore

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