ICICI Bank
Amount Withdrawn without my CC swipe

Hi,

I am old customer of ICICI Bank having salary account for last 3 yrs.

As my Father undergone thru CANCER operation from TATA hospital from 11/5 to 19/5. After discharge from there my father was admitted to local hospital to rest.

on 29/5 I swipe ICICI card to withdraw Rs.10000 /- for local hospital bill thru New Corporation ATM and recieved sms for same withdrawn amount.

Next day i received my salary sms that amout has been credited to your ICICI account, but i found that there was Rs.1500 /- less.

So i checked my salary statement it was correct but when i checked ICICI account statement thru web i found rs.1500 /- has been deducted.

I called ICICI bank callcenter to check they said i have swipe twice that day 1st - 10000 from New Corporation ATM and 2nd - 1500 from Axis ATM.

I said its foolish that 1st swipe NCB atm and 2nd swipe Axis atm, As Axis atm is away from my house and Axix and ICICI atm is very near to each other.

So instead of Axis ATM, I would visit ICICI atm. Call center person agreed and said after 14 days your amt will be transfer to your account.

I checked after 20 days but nothing, so i call center person, but that day he started to shout on me and saying you are mad and saying that your card has been clone and your password has been stolen, now what you want to do you can do and bang the phone. I belive his name was ALI.

I visit to ICICI bank bhy-br two days later, they said that your issue will be resolved in 20 working days and amt will transfer to your account. as this case is regarding theft so need to check video tape recorded by Axis bank on 29/5

Again i called ICICI call center (person: Suresh) for this issue, they directly said you have swipe card and now asking for re-ibursement of amt. ICICI bank will not give any amt to you and bang the phone. Putting blame on me that you fraud, this is worst service i had ever get from such bank.

From then i have called 3 - 4 time no ans i have get and simply call center person are disconnecting the phone

For this 3 month over but nothing has been done till.

I beleive that ICICI bank has started to cheat us (people) and using our money.

Service of ICICI bank, insurance, medicliam and other sector is going worst day-by-day.

Name: Sameer R. Mhatre

email ID: mhatre.sameer@gmail.com

Company: ICICI Bank
Country: India
State: Maharashtra
City: Mumbai City

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