ICICI Bank
Wrong updation of Credit History in CIBIL

My application to personal loan has been rejected by Citi Financial as they told I had a Rs.19000/- payment due to credit cards as per CIBIL records and the CRR pointing as 580 due to this.

I had 2 credit cards with ICICI Bank whereby I have setteled and have no issues with that. Also have the copy of the settlement letter and the Zero statement.

Gold Credit Card: 5176 XXXX XXXX 4000 (Settlement 31.03.2008)

Platinum Credit Card: 4629 XXXX XXXX 9002 (Settlement date 14.01.2009)

Also registered the complaint with CIBIL and also met the ICICI Bank managers and they told that bank will take care of everything. Another information they say it will take 90 days to update the CIBIL database and due to this my loan application got rejected and I'm not meeting the eligibility criteria of Citi Financial of getting the CRR points as 750 they say.

1. This is redicules, why the Bank is not updating the Credit history of the customers as and when to the CIBIL database?

2. What is the process followed by all the banks including CIBIL administartion and RBI involvement?

3. Does the customer has to suffer even if he doesn't have any credit issue as mentioned?

4. Why Can't I sue the bank for this damage done to my credit history and thus by busted my loan plan?

I'm in terrible situation with need of money and I ended with this sort of issue.

Totally ICICI Bank doesn't care about data or money of the customers, they also don't care about the correctness, but only care about their profitability.

Worst situation I have ever seen. If someone have any information or contacts to overcome this problem, please email me.

ICICI Bank is one of the Greatest Fraud bank in the world.

Thanks.

Company: ICICI Bank
Country: India

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